Our AI Solutions
AI Agents Tailored to Your Brand
We design and develop AI agents with your brand, your customers, and your team in mind.
#1
AI Email Agent
An intelligent, empathetic, and brand-aligned AI ticketing expert designed to manage post-order inquiries, ensuring your customers stay happy and loyal. This results in increased LTV (Lifetime Value), AOV (Average Order Value), and NPS (Net Promoter Score).
#2
AI Chat Agent
A smart, empathetic, brand-aligned, and sales-driven AI chatbot crafted to increase your sales through chat, while maintaining your brand’s tone and delivering exceptional customer experiences.
#3
Heroes’ CXaidekick
Coming soon.
An AI sidekick for your support heroes (human agents), assisting them with empathetic, accurate responses, ensuring top-quality customer service—before they even hit “Send.”
Frequently Asked Questions
What exactly is CXaidekick, and how does it integrate with our existing support team?
CXaidekick is an AI-powered agent that works alongside your human support team to automate up to 60% of customer inquiries. It integrates with your current helpdesk platforms like Zendesk, Gorgias, or Shopify, improving response times and reducing agent workload.
Will CXaidekick replace our human agents?
No, CXaidekick is designed to empower your team, not replace it. It handles routine and repetitive tasks, allowing your human agents to focus on more complex, high-impact activities.
How does CXaidekick help improve response times and customer satisfaction?
By automating routine inquiries 24/7, CXaidekick ensures that customers get fast responses, even outside normal business hours, reducing wait times and improving satisfaction.
How much can we expect to save by using CXaidekick?
CXaidekick can reduce your need for human agents, cutting down on hiring and training costs, and lowering your help desk subscription fees since fewer seats are needed.
Can CXaidekick handle peak season volume without additional staffing?
Yes, CXaidekick is scalable and can manage high inquiry volumes during peak seasons without the need for additional temporary staff or overtime costs.
Is CXaidekick easy to set up, and does it work with our current systems?
Absolutely! CXaidekick integrates seamlessly with your existing helpdesk platforms and tools via APIs, and our team ensures a smooth onboarding process to get you up and running quickly.
Elevate Your CX with AI
CXaidekick empowers eCommerce brands to optimize customer support with AI agents that integrate seamlessly into your team and existing helpdesk.